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      Stress Management in Contact Centres

      What does our course include?

      Enhance your skills and ensure a safer work environment with our Health and Safety Stress Management in Contact Centres Course.

      This comprehensive programme is tailored for individuals responsible for overseeing health and safety practices within their organisations. Through a blend of theoretical knowledge and practical application, you’ll gain a deep understanding of safety protocols, risk assessment, and effective hazard management.

      Our expert training will guide you through each step, providing the tools and confidence needed to implement robust health and safety measures in your workplace.

      Topics we cover:

      The course will benefit anyone tasked with undertaking a basic stress risk assessment in their department, and implementing controls, whether for the first time or to improve skills. This will typically include managers and supervisors and safety officers.

      By the end of the training the delegates will understand the key stressors at work and be familiar with common symptoms experienced by people suffering from stress. They will also understand the legal, financial and moral implications of occupational stress.

      Half to One Day (depending on client requirements). The course can be customised to include company procedures, systems of work and substances used within the organisation.

      End-of-course validation test.

      Why use PHSC for training...

      • Leading in Health and Safety for 30 Years
      • Ongoing investment in ALL courses
      • Highly trained and qualified industry experts
      • IOSH Accredited and Approved training.
      • Competitive prices
      • 100% guarantee

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